Política de reembolso

Returned coffee is not accepted as it is a perishable item, unless there was an issue such as a damaged delivery. Any express shipping where applicable is not refunded. Ground shipping is not refunded unless our shipping department was at fault and your order arrived damaged.

 

Time is of the essence. If you receive your order and notice the order is damaged you must contact us within 24 hours for an exchange. No exchanges or returns will be accepted after 24 hours.

 


To be eligible for a return, your item must be in the same condition that you received it,  unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any return question at ofirscoffee@gmail.com.


Unfortunately, we cannot accept returns on sale items or gift cards.